FAQ

Car rental in JB starts from RM135 per day for a compact car like the Perodua Axia. Sedans such as the Honda City and Toyota Vios start from RM250 per day. MPVs for groups of 7 start from RM260 per day.

The most affordable options in our Johor car rental fleet are the Perodua Axia (from RM135/day), Proton Saga (from RM140/day), and Perodua Bezza (from RM140/day). All three are automatic, air-conditioned, and suitable for up to 4 or 5 passengers for city driving and short regional trips.

You will need three documents: a valid MyKad or passport, a valid Malaysian driving licence or international driving permit (IDP), and the credit or debit card used for the booking. Singapore residents holding a valid Singapore driving licence are welcome to rent. If you hold an overseas licence from outside Singapore, please contact us before booking to confirm eligibility.

Yes, a refundable security deposit is collected at vehicle pickup by credit or debit card. The deposit amount varies by vehicle category and is shown during the booking process. It is returned within 7 working days after the vehicle is returned in its original condition with no new damage.

You can purchase additional insurance directly from our website under “Liability Reduction Option (LRO)”. Purchasing insurance is optional, but we highly recommend you to do so.

Call our hotline at +60128084008 immediately. We provide 24-hour support and will arrange roadside assistance or a replacement vehicle as quickly as possible. Do not attempt repairs independently or engage a third-party mechanic without contacting us first, as this may affect your insurance coverage.

Yes. JohorBook supports one-way rentals with pickup at Senai International Airport (JHB) and return at a different location, including cities outside Johor. A one-way fee applies and must be confirmed at the time of booking. Select "Return to another location" in the booking form to see available drop-off points and applicable fees.

Vehicles must be returned with the same fuel level as at pickup. Fuel type varies by vehicle - most of our fleet runs on petrol, while the Hyundai Staria uses diesel. Fuel type is specified on each vehicle listing. If you return with a lower fuel level, the difference will be deducted from your security deposit.